First Direct decreased my credit limit

dubsey

We have our mortgage with First Direct, current accounts, savings accounts a personal loan and a Gold card. We used the card once and paid it off straight away but I paid too much so we've been 75p in credit for over a year. When we received our personal loan forms through they had PPI on them which I had declined at application so I gave them a call. They said yes they could do the loan without the PPI but they would need to reduce our card limit from £11k to £5k. From our point of view it was very responsible and I only wish that lenders had done similar to my sister - then she may not be in as much of a mess as she is now.

What I really don't understand is friends of ours have had limits reduced to the balance owing (as has been said here) and yet they have never missed a payment and always paid considerably more than the minimum and were not close to their current limit. On the other hand my sister just kept getting the limit increased even though it would have been blindingly obvious she was in severe trouble. Every call she made to tell cards she was in difficulty they 'helped' by raising the limit!

dannyhole

I had similar with My Goldfish Card (formerly another company I think ...) Possibly 1 missed payment in a good 2/3 years otherwise paid more than min. payment - usually paid off in full each month when used and they dropped me from ~£3000 limit to £500! I didnt intend on using the card again anyway but thats not the point!!-