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Well done Dyson
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rushnowt
Posts: 24,749 Forumite
My washer has just packed in, no idea what's wrong with it
has a fault no and tells me to ring this 0870 number
so i checked on the saynoto0870 site and found a geographical number and called customer service.
I explains the problem and the lady says it's going to cost me £85 to send out an engineer :eek: I say thanks but i'll have to leave it as I can't afford that, so the lovely lady offers to send out the engineer FREE of charge, he's coming on Friday
:money:
What wonderful customer service
just hope they don't charge me a fortune for any work or parts now :eek:


I explains the problem and the lady says it's going to cost me £85 to send out an engineer :eek: I say thanks but i'll have to leave it as I can't afford that, so the lovely lady offers to send out the engineer FREE of charge, he's coming on Friday

What wonderful customer service

Nobody can make you feel inferior, without your permission 
Love doesn't make the world go round, it's what makes the ride worthwhile
ya still freezing

Love doesn't make the world go round, it's what makes the ride worthwhile
ya still freezing

0
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Well the lovely engineer from Dyson came yesterday afternoon, and it was a fuse that had gone in the powerboard.
so he fitted a whole new powerboard, upgraded all the software and fitted me a new coin trap and seal, including doing a full service on the machine for me, all free of charge
What wonderful people they are at Dyson:money:
Nobody can make you feel inferior, without your permission
Love doesn't make the world go round, it's what makes the ride worthwhile
ya still freezing
0
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