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Well done Dyson

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My washer has just packed in, no idea what's wrong with it :confused: has a fault no and tells me to ring this 0870 number :( so i checked on the saynoto0870 site and found a geographical number and called customer service.

I explains the problem and the lady says it's going to cost me £85 to send out an engineer :eek: I say thanks but i'll have to leave it as I can't afford that, so the lovely lady offers to send out the engineer FREE of charge, he's coming on Friday :D :money:

What wonderful customer service :D just hope they don't charge me a fortune for any work or parts now :eek:
Nobody can make you feel inferior, without your permission ;)

Love doesn't make the world go round, it's what makes the ride worthwhile

ya still freezing :p




Comments

  • rushnowt
    rushnowt Posts: 24,749 Forumite
    Well the lovely engineer from Dyson came yesterday afternoon, and it was a fuse that had gone in the powerboard.

    so he fitted a whole new powerboard, upgraded all the software and fitted me a new coin trap and seal, including doing a full service on the machine for me, all free of charge :D:D

    What wonderful people they are at Dyson :) :money:
    Nobody can make you feel inferior, without your permission ;)

    Love doesn't make the world go round, it's what makes the ride worthwhile

    ya still freezing :p




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