DG834G Netgear ADSL Modem/Router - IE Problems

mrbnewc

Hi

I've just got my Netgear adsl modem/router today and have eventually managed to set it up with AOL after nearly putting it through the window. Anyhoooow . . . . some web pages won't connect in Internet Explorer, seems to be the secure ones, like https://www.lloydstsb.com and https://www.hotmail.com. I've tried to change the firewall settings, but everything i try doesn't work.

Has anyone experienced this problem before and if so how on earth did you solve it?

BTW i can look at any web pages in AOL browser without any problems :-)

Help!

sra

Have you set it up the specific way aol asked you to?

http://www.aolsvc.co.uk/help/broadband/netgeardg834g.html

with the router having it's own screen name

mrbnewc

Yeah i've done that already, but it's not making any difference. It's really bugging me! lol

ccluedo

Hi mrbnewc!

The following should resolve your problem:

1. Go to the Netgear Settings site (http://192.168.0.1)
2. User Name = Admin
3. Password = password
4. On the left hand menu, scroll down to WAN Setup
5. Change MTU size down from 1500 to 1400 and click Apply.


That's it....problem solved 4u .......hopefully

blinky

It's best to set the MTU on the PC's to 1400 as well using DrTCP

mrbnewc

Hey changing the MTU to 1400 has worked.

Thanks everyone :j :j :j :j

blinky

Explanation:

AOL uses a smaller packet size (all data sent across networks is put into little packets), than the standard windows default and significantly smaller than most networks.
As a result the the packets have to be broken up, or fragmented, when they enter the AOL network. This can cause problems with some websites, and particularly when trying to use a secure connection (SSL).
Changing the MTU reduces the packet size used by the PC and/or the router to prevent the packets being fragmented.