Halifax Credit Card Charges - Please Help

Moonshadow

Hello
I don't know if I'm in the right place here, I've looked aimlessly through the forums to see if there is something similar to what I need advice on.
I would be very grateful if someone could help/offer advice please.

I have been paying on my Halifax Credit card for what seems like an eternity and getting nowhere fast at all. I pay regularly, on time and slightly above the minimum due amount. I have not missed a payment.

Also, I have not used my credit card for well over a year, it may even be two years. I cannot afford to pay more than I am already paying and I wish I could pay this off altogether but feel I am being robbed blind. The card is of no use to me because I just daren't use it.

I have been paying off £500 and even after all this time, the balance remaining is still only £459.28. I pay £15.00 per month and the minimum payment (variable) is around £10.00 per month.

I have never took much notice of my statements before (yes, fool me I know) except to see when my payment is due. (Usually around the same time but I like to make sure).

What I cannot understand is that I'm being charged interest on:
Cash: 0.068% per day (27.95% pa) = £1.86
Purchases: " " " " " " " = £6.15
Cheques: " " " " " " " = £1.60

On top of that, they're charging me £3.48 per month Repayment cover which I don't ever remember asking for because at the time of setting this account up, I was on incapacity benefit and didn't see the need for it. In fact I cannot remember if I was asked anyway.

As I said, these are variable every month. I have not used my card at all as said before for well above a year or more so therefore not used it to obtain cash etc.
I have not purchased anything and as for cheques, I may have used a few in the past but then again, not for hell of a long time.

I have not approached Halifax as yet because I wanted to find out if anyone else has or had the same problem. It seems very strange though that I have been paying £15 per month and my balance has only gone down by approx £40.

Can they charge these ridiculous amounts and can I claim any of it back?
I really need help, can anyone out there advise please?

Thank you in advance.

Natasha._2

You can call Halifax and they will be able to give you the number of the company the repayment cover is with and you can cancel it with them.

Regarding your balance, each item i.e. cash, cheques and purchases are treated as separate balances and your payment goes towards paying off the one with the lowest interest rate first. So until you clear the purchases balance, you won't start paying off the balance from the cash or cheques. If these interest rates are all the same, purchases will be paid first as it seems has happened to your account.

Moonshadow

Thank you Natasha.
Some of it is still as clear as mud because I thought I was paying off the purchases to start with, I've not used my card for such a long time and as for the other - cash/cheques, I don't use those either.

However, please don't get me wrong, I am very grateful for your reply.