epson stylus PHOTO 950

I have been given this printer for work (we are a charity). The replace ink light is on red at the moment. For some reason it does not tell me which cartridge is empty, and there are 5 different ones to choose from. Can anyone tell me what I should be doing please?

MANY THANKS.

Chris
Be ALERT - The world needs more LERTS

Comments

  • Rave
    Rave Posts: 513 Forumite
    It's a couple of years since I last used an Epson but there's a specific utility on the disc supplied with it that tells you the level of ink in the cartridges. You have to install it on top of the driver I think- it might be called Smartmonitor or something along those lines.
  • Sheel
    Sheel Posts: 45,671 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    Hi Chris

    I have that printer and if you lift the black flap up on the top , then press the red light the cartridges will move to the middle and the arrow on the grey part below the lights will be inline with the cartridge that needs replacing.

    Hope that makes sense!
    Same old same old since 2008

  • shrek101
    shrek101 Posts: 2,249 Forumite
    Sounds like you need the status monitor program/driver to monitor ink levels. It should be on a supplied disc. Alternatively download it from here

    http://esupport.epson-europe.com/GettingStarted.aspx?lng=en-GB&data=8B06F9656EB40248FF6D9FCF0993C3ED829C60978C2C89BF00F71A2504CDD0F1

    No longer a user, goodbye folks. PLEASE delete my account. Thank you
  • Goitster
    Goitster Posts: 199 Forumite
    Brilliant help everyone. Printer now back on line.

    Thanks very much
    Be ALERT - The world needs more LERTS
  • Hi all i have an epson stylus photo 950 printer the problem is the red ink indicater is permantly on i have changed all the inks still have same problem.i notice when i start up the printer the power light goes on then off on twice then the same as above can anyone help me please.
    thank you.
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