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What paperwork/confirmation should I get when taking out a one-off policy?

I'm due to take out a one-off policy with an insurance broker that is BIBA registered and also appears to be on the level and established.

I'm looking to insure approx £6000 worth of goods while in transit through Europe. I phoned and asked the representative to get the ball rolling and pass onto me all relevant paperwork(fax or email) for the coverage. However, she told me that there isn't really any paperwork as such, apart from a receipt of payment, and all they do is file the start date etc of the policy, as and when I request it, with the insurance company.

I found this somewhat peculier since I would have thought you would need to see the terms and conditions, what exactly I am covered for etc etc, that I have paid for.

So, is this the norm for one-off, over the telephone insurance policies?

Any advice would be most appreciated.

Comments

  • mattymoo
    mattymoo Posts: 2,417 Forumite
    You are entitled to Contract Certainty, that is both parties knowing where they stand.
    I suspect your policy (this is for the deactivated guns right?) has been placed in the Lloyds market on an underwriting slip. You should ask which firm the cover has been placed with and what their policy terms are. If they have not got this in hardcopy form, ask if there is somewhere it can be downloaded.

    Heres an example of a marine policy. http://www.poundgates.com/brokers/cargo/information.pdf
  • Many thanks, Mattymoo.
    Yes, you are correct, it is for the deactivated guns and from what I remember of the conversation, it is placed on an underwriting slip.
    I will push the point with the broker closer to the time.
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