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10 days now, when does dispute close?
asma_2
Posts: 86 Forumite
hi, i anyone know when a dispute is closed if the seller has not respond in the 10 days? thankyou
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Comments
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I'm assuming you mean a paypal claim?
If so the dispute can be open up to 30 days.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
hi soolin yes its a paypal claim for item not recieved,
this is what it says
" A claim has been issued against this transaction. The seller's deadline for responding to this claim is 31 Jan. 2008. If the seller does not respond by the deadline, the claim will be decided in your favour. You may cancel this case at any time by clicking "Cancel" below."
the seller has not responded.0 -
In that case I would phone paypal and point out that the time limit has expired so can they please refund you.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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hi phoned paypal ive been given a refund of 150.00.. the original ammount was for 230.00 is there anyway i can claim the rest amount?
paypal have said
After careful review, this claim has been decided in your favour and 150.00
GBP has been credited to your account.
This is the maximum amount covered by PayPal. If your claim was for more
than the amount recovered, the outstanding balance is due from the seller
and we will make our best effort to recover it for you.0 -
OP, if you paid using your credit card, ring them asap.My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
i didnt pay with credit card, payment was taken direct from my bank.0
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Speak to your bank then - although most banks will not help
My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0
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