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ICICI - double direct debit problem
edited 30 November -1 at 1:00AM in Savings & Investments
5 replies 786 views
The other night I tried to transfer £670 from my Halifax current account to my ICICI HiSave Account using the 'transfer funds' on the ICICI website. Last night I checked both and was surprised to find my Halifax Account was overdrawn. ICICI have sent a direct debit request to Halifax for the £670 TWICE. Halifax have sent two lots of £670 but only one lot of £670 has landed in my ICICI account and no sign of the other one Spoke to Halifax and they recommended I fill in a DD indemnity which I did today. My worry is that Halifax will claw back £670 from ICICI which ICICI will deduct from my account leaving me with £670 lost in the ether somewhere. I've spoken to ICICI tonight and tried to explain the situation. They are going to investigate and get back to me within 4 working days. Any other suggestions for what I can do to resolve this? First problem I've had with ICICI but not a trivial one to have!
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