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31 Jan and HMR&C "online service temporarily unavailable"

Oh dear! :rolleyes:
Fortunately I only wanted to view some details.
«13

Comments

  • trubster
    trubster Posts: 1,116 Forumite
    I was trying to file my tax return today, I tried calling but gave up after 30 minutes... just going to have to try later
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
  • Hope they get the system up for you soon. Managed to squeeze in 2 days ahead of deadline this year, paid online by debit card and got an email receipt, so it's brilliant when everything works. But I think they ought to take a lenient view of late submissions if it's down to their own IT systems. Grab a screenshot just in case!
    From the Service Status page:
    =====================================================
    Self Assessment

    Self Assessment (opens in a new window)
    Thursday 31 January
    We are currently aware that some customers may be experiencing problems with this service and are working with our IT service provider to give this our urgent attention. If you are experiencing problems please try again later. We apologise for any inconvenience this may cause. Please note this does not affect users of Third Party Software.
    =========================================
    :T:j :TMFiT-T2 No.120|Challenge started 12.12.09|MFD 12.12.12 :j:T:j
  • trubster
    trubster Posts: 1,116 Forumite
    BACK UP NOW!!! QUICK!!! lol
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
  • millie
    millie Posts: 1,591 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It has just been on BBC News 24 that they are having problems with their website, and anyone who files on line will not be fined as long as it is done by midnight on 1st Feb
  • trubster
    trubster Posts: 1,116 Forumite
    thank god for that... lol

    I just logged in no probs then I get this

    System error





    Sorry the system is unavailable, please try again later or contact the Online Services Helpdesk.
    Quoting Ref No: *******************. Please select 'Next' to proceed.
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
  • trubster
    trubster Posts: 1,116 Forumite
    millie wrote: »
    It has just been on BBC News 24 that they are having problems with their website, and anyone who files on line will not be fined as long as it is done by midnight on 1st Feb


    For info:: Link HERE

    http://news.bbc.co.uk/1/hi/business/7219718.stm
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
  • m_c_s
    m_c_s Posts: 395 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Hmm..... computers are not one of the government's strong points... but then again do they have any strong points!
  • System
    System Posts: 178,432 Community Admin
    10,000 Posts Photogenic Name Dropper
    Whilst I appreciate how frustrating it has been for those taxpayers who have had difficulties filing online today I think HMRC have been very generous extending the deadline given that those taxpayers have had 10 months to get their tax returns in.

    If the computer system can't cope today then goodness knows how it is going to cope next year when those people who normally file papers returns at the last possible minute are forced to file online next year.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Anon
    Anon Posts: 14,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Pam17 wrote: »
    Whilst I appreciate how frustrating it has been for those taxpayers who have had difficulties filing online today I think HMRC have been very generous extending the deadline given that those taxpayers have had 10 months to get their tax returns in.

    It is not generous at all - I have spent many frustrating hours all day trying to log in to complete and file my tax return, including just now and still cannot get in :mad: . Extending the deadline is the least they can do - they have actively encouraged people to fill in online and need to provide systems that can cope no matter what the demand. Yes, the deadline is today - why would I want to pay tax before I have to (and lose interest - not very MSE!)?

    Anon
  • Sally14
    Sally14 Posts: 120 Forumite
    Anon wrote: »
    Yes, the deadline is today - why would I want to pay tax before I have to (and lose interest - not very MSE!)?

    Anon

    The date you file your Return has no bearing on the date you need to pay any tax due.....that is 31st January whether you file on 6th April (the day after the tax year end) or 31st Jan.

    Incidently, I've been trying to get on the SA website again today to view some payment details for a client but so far I still can't get on - it lets me log on but then just hangs.:mad:
This discussion has been closed.
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