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Global Test Market

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Are any of you fellow survey fillers having problems with Global Test Market surveys this week?

When I click on the link for the survey in the email, I get asked for an account number and password - which incidentally never happened before this week. When I put my account number and password in (and I've quadrupled checked it's correct) it tells me it's incorrect. I can, however, go directly to the website and log in to the main site with my email address and password, but still can't access any surveys as I get the same old palaver when I click on a survey in the list. :confused:

I've emailed their support people, and am waiting for a reply, but just wondered if anyone else is experiencing this?
Yeah, whatever. I'm a grown up, I can take it...
«1345678

Comments

  • piglet29
    piglet29 Posts: 6,214 Forumite
    yep, same thing happening to me too!!!! wondered what was happening, i too have emailed them to see what this is about but have not had a reply yet!!! my password etc., it right but still saying its wrong!!! driving me nuts now. its really annoying isnt it!:mad:
    A freebie a day sends a smile my way!
    Night Owl member No 9 :kisses2:
    I Started out with nothing.....still have most of it left:o
  • ali1972
    ali1972 Posts: 599 Forumite
    So glad it's not just me! I've clocked up loads of points with them recently and would hate to stop being able to do their surveys. Thanks for replying - it's obviously some sort of glitch.... grrr...
    Yeah, whatever. I'm a grown up, I can take it...
  • rancid-a
    rancid-a Posts: 407 Forumite
    Part of the Furniture 100 Posts Photogenic Debt-free and Proud!
    Anyone joined up very recently?
    I had problems last week whilst filling in the profile survey section that you have to answer. It's the 'Interests' page that gives an 'Error sending, please try again'. So If I can't fill in the section that wants to know which type of surveys I'm interested in, just what is the point?

    I've emailed them about it but haven't heard from them.

    Tried again today to fill in that section and got the same error.

    Won't be recommending this to anyone in future threads. :(
    Sealed Pot Challenge 15  #78

     Debt Free: July 2022.
  • mimi1234
    mimi1234 Posts: 7,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Join the club, I registered yesterday and I can't fill the Interests section in at all. Does this mean no surveys for me? Not fair!
  • JonnyH
    JonnyH Posts: 62 Forumite
    I had the same issue when i joined recently as i think did a lot of people, there seems to be a glitch there. Since then though i have had a lot of survey opportunitys from them regardless, so didnt effect me to much.
  • ali1972
    ali1972 Posts: 599 Forumite
    A few months ago there was a glitch whereby it wouldn't let me access the surveys without an access code which wasn't my own password details. I emailed them and although they didn't reply, the problem was rectified in a few days. They will probably take on board your email, sort the problem out, but not actually get back to you - so keep on trying.
    Yeah, whatever. I'm a grown up, I can take it...
  • Yes, I've had the same problem, tried several times on different days this week and got exactly the same error message in the "Interests" section.:mad:
  • mimi1234
    mimi1234 Posts: 7,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JohnnyH, when did you join and how long did it take for surveys to be sent to you? A week? A few weeks? A month? A few months? Thanks.
  • I had this same problem for about a week.
    but then it went away and i was able to fill it in :S
    I still received surveys anyway though so itr didnt make too much difference
  • JonnyH
    JonnyH Posts: 62 Forumite
    Joined about two weeks ago, got my first survey within about 3-4 days mimi.
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