We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Cant pay off EGG
woolibear
Posts: 7 Forumite
in Credit cards
Tried to pay off egg CC Four months ago over the phone and paid an estimated balance to get rid of the debt,
After the payment date egg sent me back £37.18 with no reason.
two months later i noticed £5 eah month being taken from my account so i rang them , they explained that the £37.18 was treated like an overpayment and duly returned it to me, the next day they charged me £34 pounds and was recovering the debt so , after an arguement I paid the £14 outstanding and guess what they charged me £0.15 this month.
Anybody else found this :mad: :mad:
After the payment date egg sent me back £37.18 with no reason.
two months later i noticed £5 eah month being taken from my account so i rang them , they explained that the £37.18 was treated like an overpayment and duly returned it to me, the next day they charged me £34 pounds and was recovering the debt so , after an arguement I paid the £14 outstanding and guess what they charged me £0.15 this month.
Anybody else found this :mad: :mad:
0
Comments
-
I've got to be honest I've always made one off payments on line so I could check the balance at the time.
Have you got/ can you get hard copies of your statements so that you can see exactly what has happened?2014 Target;
To overpay CC by £1,000.
Overpayment to date : £310
2nd Purse Challenge:
£15.88 saved to date0 -
After the last phone call , I was told that was it0
-
I always make online payments too...sounds a bit bizarre.~What you send out comes back to thee thricefold!~~0
-
Get a paper trial ....it will be easier for you to see whay has happened and will make any case stronger for a compliant2014 Target;
To overpay CC by £1,000.
Overpayment to date : £310
2nd Purse Challenge:
£15.88 saved to date0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards