URGENT OASIS have cancelled my flight

Risky

please help i have just had an email from oasis telling me ---didnt get the email until 5.30 last night - into my bulk mail !
Cancellation of flight O8 715 on 14Mar 2008
Due to aircraft cabin upgrades across the fleet, Oasis Hong Kong Airlines flight O8 715 departing from London Gatwick on 14Mar 2008 has been cancelled. We are currently contacting all passengers booked on this flight to address these changed arrangements. For immediate enquiries and assistance, please contact our Customer Service Centres.
In Hong Kong please call 3628 0628,
outside Hong Kong in Asia-Pacific please call +852 3628 0628,
in the United Kingdom, you can call 0844 482 2323,
outside the U.K. please call +44 1293 596633,
in Canada and the United States call +1 888 983 0808,
all available daily 0800-2000h local times.
We apologise for the inconvenience caused and appreciate your kind understanding.


what can i do hotels are booked etc ..... ?

what will they offer ?
has anyone else had this ?

UPDATE

---

i have just called and the customer service was second to none ! unlike the email !
they have transfered us to the flight before hand so now we are leaving an hour before !
i had booked these flights on one of the cheap deals and panic set in when i was the email ! as the flights were so cheap !
thanks for your words of advise and anyone else who this has happened to call straight away DONT wait for them to call you !

dmg24

Call them and find out!

Probably a refund or the next available flight ...

_Andy_

Risky wrote: »

please help i have just had an email from oasis telling me ---didnt get the email until 5.30 last night - into my bulk mail !
Cancellation of flight O8 715 on 14Mar 2008
Due to aircraft cabin upgrades across the fleet, Oasis Hong Kong Airlines flight O8 715 departing from London Gatwick on 14Mar 2008 has been cancelled. We are currently contacting all passengers booked on this flight to address these changed arrangements. For immediate enquiries and assistance, please contact our Customer Service Centres.
In Hong Kong please call 3628 0628,
outside Hong Kong in Asia-Pacific please call +852 3628 0628,
in the United Kingdom, you can call 0844 482 2323,
outside the U.K. please call +44 1293 596633,
in Canada and the United States call +1 888 983 0808,
all available daily 0800-2000h local times.
We apologise for the inconvenience caused and appreciate your kind understanding.


what can i do hotels are booked etc ..... ?

what will they offer ?
has anyone else had this ?

Do you have travel insurance?

Regarding what they will offer - as per dmg24's post and the email Oasis have sent you, why not just ring them and ask??

Risky

thanks for your fast replies ! i have just called and the customer service was second to none ! unlike the email !
they have transfered us to the flight before hand so now we are leaving an hour before !
i had booked these flights on one of the cheap deals and panic set in when i was the email ! as the flights were so cheap !
thanks for your words of advise and anyone else who this has happened to call straight away DONT wait for them to call you !

_Andy_

Nice one, enjoy the trip!