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empire direct customer dis-service
chmaiden
Posts: 116 Forumite
in Techie Stuff
Hi
I ordered an AE Aegis Evo subwoofer from empiredirect.com...they had 2 in their clearance section when i ordered 3 days ago. Unfortunately, they delivered a centre speaker!!! I as told to call back in the morning when I phoned to complain and get it switched, which I did, to be told that they had sold out and will just give me a refund. What are my rights here. I want the sub, which is £50 more expensive everywhere else. Am I right in thinking that as soon as they take my money that they are contracturally obliged to provide those goods at the price? Am I being reasonable if I ask them to give me the extra £50 to go elsewhere?
Not sure where I stand!
cheers
c
I ordered an AE Aegis Evo subwoofer from empiredirect.com...they had 2 in their clearance section when i ordered 3 days ago. Unfortunately, they delivered a centre speaker!!! I as told to call back in the morning when I phoned to complain and get it switched, which I did, to be told that they had sold out and will just give me a refund. What are my rights here. I want the sub, which is £50 more expensive everywhere else. Am I right in thinking that as soon as they take my money that they are contracturally obliged to provide those goods at the price? Am I being reasonable if I ask them to give me the extra £50 to go elsewhere?
Not sure where I stand!
cheers
c
cymru am byth! lick up the reggae!
0
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