"Please wait while Windows configures Microsoft Office 2000"

free4440273

hi folks, I have just recently installed a fresh copy of Office 2000 onto a clean laptop. Every time i start up Word/Excel, I get this error message (in thread title). It is installed onto a standalone laptop. Prior to (re)installation, Office would start up immediately. Don't get me wrong, Office works fine, it's just that it can be annoying. Any ideas on how to solve this 'problem'. I have run through the MS article below, but it made no difference whatsoever (I did not bother with Method 3: Reinstall Microsoft Access as I did not think it would make any difference) Thanks all for your help
http://support.microsoft.com/kb/265194

Confusingly, the message does not appear when starting Access or PowerPoint; only Word and Excel....

£$&*"($£&(

I had a similar problem with Word at work. As far as I remember I was using an icon from the start menu from a different installation. Try starting them from the office folder. This worked in my case and I deleted the old shortcut and replaced it. If that doesn't work I'd suggest re-installing.

free4440273

Tried starting from the Office folder and still get the message. Thanks for the suggestion anyhow. Any ideas would be appreciated folks

albertross_2

do you use ccleaner?

free4440273

albertross wrote: »

do you use ccleaner?

yes, i use it to clean out the 'junk' from my pc every so often: it's often been recommended on this site. Any ideas albertross???

albertross_2

stab in the dark, but try unticking the ccleaner "windows log files" option

if that doesn't work

http://www.google.co.uk/search?hl=en&q=Please+wait+while+Windows+configures+Microsoft+Office+2000&btnG=Google+Search&meta=

£$&*"($£&(

This microsoft article mentions this at the bottom:

http://support.microsoft.com/kb/244170

but it might not help. However I would check the registry that the current version is set to Word and Excel 2000, if you can find the entry.

free4440273

Thanks albertross: I'll try that and report back as soon as

free4440273

albertross wrote: »

stab in the dark, but try unticking the ccleaner "windows log files" option

if that doesn't work

http://www.google.co.uk/search?hl=en&q=Please+wait+while+Windows+configures+Microsoft+Office+2000&btnG=Google+Search&meta=

ccleaner untick made no difference. I think I'm fast running out of options. I suppose I could just re-install; I'm just not sure it will make any difference
As an aside, I do NOT have service pack 2 for xp installed - would there be any correlation??? Thanks all

torbrex

Hi free
Have you tried running the Program Compatibility Wizard? it might pick up a problem that you cant see otherwise. I have never had a problem running Word 2000 with xp but I have had to use the wizard to sort a couple of other programs that I imported from W98.

albertross_2

Doubt sp2 will fix it, but you need that on there anyway, if it is on the net. (sharpish if you have no router, and the firewall isn't on)

http://www.microsoft.com/downloads/details.aspx?familyid=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

The ccleaner thing can delete the log file, which causes a similar symptom, if you wade through the google results, you should find the answer