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Fitted kitchen or Bathroom Cancellation Advice
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petehenson
Posts: 11 Forumite
Hi. A couple of days ago we had a company round to quote for doing up our bathroom. It came to 7600 and we (stupidly) paid a voluntary deposit of £200 and completed a finance deal for the balance, on a buy now pay in 12 months, interest free credit option (which was the initial attraction). The bathroom would undoubtably be beautiful. I asked if we could get the taps etc. ourselves to reduce the cost as the Bath Store is having a January sale. The designer said that they used quality items, unlike companies like the Bath Store which wouldn't last. However the next day we were driving past the Bath Store and saw an identical bathroom suite to the one we had ordered. We now believe that a lot of the cost of the bathroom is just profit and want to cancel. I know that we have the right to cancel under the Consumer Credit Act. Should we also expect to get our deposit back under the Act? There is nothing on the order about cancellation or about deposits being non-refundable. Could the company insist that we have the work done as we have signed their paperwork, or are we ok to cancel because of the credit agreement? The paperwork says 'I hereby order the supply, delivery and installation of the goods... signed X'. (I must stress there is probably nothing dodgy about the company and I'm sure all companies charge over the odds - we just got sucked in, which I suppose is the reason for the Consumer Credit Act's existence).
Thanks for your help.
Thanks for your help.
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