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landrover --- arrgh bad customer care- ideas pls
I've not seen my car for 7 weeks now,
its a 1 year old landrover, the gearbox broke on 22may, (10,000 miles on clock)
Landrover are being seriously unhelpful, they've promised my replacement gearbox will be delivered to the dealership who's holding the car 3 times
....guess what its never turned up
I drive a seven seater as I need a big car, i also tow a trailer every weekend & at least once during the week
guess what , they offered me a ford focus as a replacement-
so we've had 2 children to a seat belt & ruined weekends for the last few weekends ,
I've just been told if the dealer cant get one of a few gear boxes that arrive
on friday ( and guess what there arnt enough to go round, my car could be off the road several more weeks)
ok.... besides being very upset about the whole escapeade, what would you do... revenge... or publically shame landrover....ideas please (legal tho')
thanks
its a 1 year old landrover, the gearbox broke on 22may, (10,000 miles on clock)
Landrover are being seriously unhelpful, they've promised my replacement gearbox will be delivered to the dealership who's holding the car 3 times
....guess what its never turned up
I drive a seven seater as I need a big car, i also tow a trailer every weekend & at least once during the week
guess what , they offered me a ford focus as a replacement-
so we've had 2 children to a seat belt & ruined weekends for the last few weekends ,
I've just been told if the dealer cant get one of a few gear boxes that arrive
on friday ( and guess what there arnt enough to go round, my car could be off the road several more weeks)
ok.... besides being very upset about the whole escapeade, what would you do... revenge... or publically shame landrover....ideas please (legal tho')
thanks
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