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help trying to get use microsoft outlook

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Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook
Express 4.01 or greater. You can install Outlook Express by running
IE5Setup.exe from the IE5 folder located on your CD or through Windows
Update website."

this is the message i get when trying to click into microsoft outlook
I want to transfer my mail from aol
New years resolution to do this but stuck have trawelled google but to no avail can some one explain to a novice what i need to do thank you

Comments

  • Sam1903
    Sam1903 Posts: 278 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi tryed to download OE6 from site you gave but it came up gateway 504 any other suggestions
    Thanks
  • Sam1903
    Sam1903 Posts: 278 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Did the download but still get the message

    Outlook requires Microsoft Outlook
    Express 4.01 or greater. You can install Outlook Express by running
    IE5Setup.exe from the IE5 folder located on your CD or through Windows
    Update website."
  • Hi Sam,

    I'm no expert but...
    Outlook and Outlook express are two different email packages. Outlook is good for large organisations that use calenders and stuff in networking. Outlook Express is far more useful to the home user. I would always use Express.

    You shouldn't need to install express to get outlook to work.
    As for IE5 ... I think that is Internet Explorer (Version 5). Which again shouldn't be needed for outlook.

    It sound like you could possibly have a virus or hijack in your system stopping you from installing. I would do a virus scan, etc. Also check forums and Microsoft website to see if the problem has happened to others.

    I gave up with Outlook some time ago. I prefer Mozilla Thunderbird. So if you keep getting grief download an alternate email client (thunderbird or other).

    Good luck ... hope that helps.
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