Citibank balance transfer

bambi1980_2

Dear All,

I have recently decided to transfer the balance from my Barclaycard (£4600) to a Citibank card. I completed the application form online and was told I should expect a response through the mail. I waited a week or so then received a letter on 22/01 which only contained a pin number for my new Citibank card. I have since kept on checking my Barclaycard balance to see if the balance transfer had taken place. I checked on 25/01 and found that only £2700 of my balance had been paid off. I rang Citibank and explained all this and they stated that my credit limit with them had been set at £3000. This obviously does not cover my Barclays balance transfer. I explained to the advisor that this is no good for me because now I have two credit cards and will be paying interest on them both. I wanted to cancel but she said because the account has been set up I can't.
Where do I stand now? I know nothing about these financial matters but I did not receive anything from Citibank stating what my credit limit would be, prior to receiving my pin, otherwise I would have cancelled it before the balance transfer took place. I'm in a worse position now then when I started and it sounds like Citibank aren't interested.
Is there anyone out there who has any advice for me. Any help would be much appreciated.

Thanks
Lucy

speedbird1973

you've removed half your barclaycard balance.. tell them MBNA have given you a 0% deal.. but if they crystalise your remaining balance at 6.9% you'd be happy to stay where you are..

make sure you threaten to cancel and get put through the UK based customer loyalty instead of the 1st line indian centre

bambi1980_2

Hi speedbird1973, thanks for the reply but I have been with Barclaycard for a while now, it's Citibank who I have moved half my balance to. If I threaten Barclaycard with cancelling don't think it would wash really. Citibank currently has a whole of life APR of 6.9% I think.

speedbird1973

i've been with barclaycard 14 yrs it worked for me