We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Dealings with DIY Home Solutions
Options

Jenkins
Posts: 6 Forumite
What a worrying time I am having with this company. I ordered a central heating boiler, online, from them 2 weeks ago, on behalf of a friend who has no internet access and he paid them nearly £900 by debit card. Only after 2 emails from me and 5 days later, did they confirm order saying they were awaiting delivery date from supplier. I have since sent them 3 more emails asking them for a delivery date but have not heard a thing back from them.
They do not have a phone line, and their website states they will reply to queries within 1 working day. Maybe they will come up with the goods, but the lack of communication has given me sleepless nights and worry, as I have bought many things online, without any problems. Just wondered if anyone else has had any dealings with them?
They do not have a phone line, and their website states they will reply to queries within 1 working day. Maybe they will come up with the goods, but the lack of communication has given me sleepless nights and worry, as I have bought many things online, without any problems. Just wondered if anyone else has had any dealings with them?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards