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Amazon refund help

Hi

Somebody has purchased a book from me but has then emailed me to say it's the wrong book and would like a refund. I have no problem with doing this but as Amazon take the fees off before they pay me, how do I refund them the full amount without me losing out? I'd be about £2 down if I refunded the full amount.

Thanks
Hayley
:heart: Think happy & you'll be happy :heart:
I :heart2: my doggies

Comments

  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Fees will be recredited in proportion to the refund...so if you refund in full you will get all fees refunded.
  • hayley11
    hayley11 Posts: 7,627 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hintza wrote: »
    Fees will be recredited in proportion to the refund...so if you refund in full you will get all fees refunded.

    Thanks very much for that.

    Hayley
    :heart: Think happy & you'll be happy :heart:
    I :heart2: my doggies
This discussion has been closed.
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