Outlook won't launch - help please...

stilernin

I have tried clicking on every option of launching Outlook that I can think of. The egg timer appears for about 5 seconds and then disappears.

I have resorted to working on the Yahoo website for the moment but do need to solve this problem.

If anyone can help in words of one sylable I'd be grateful. I'm a real numpty on techie stuff I'm afraid. Thanks

stan747

is that outlook or outlook express?

stilernin

Outlook .........

Browntoa

if you put in the Ofiice install CD's it should offer a repair and then chose Custom, and then outlook

stilernin

Browntoa wrote: »

if you put in the Ofiice install CD's it should offer a repair and then chose Custom, and then outlook

Okey dokey, a job for tomorrow I think. I'll report back then.

stilernin

Just had a thought................ is this going to mean that I will have lost my saved emails and contact info?

drunkenmonkey

You can also try opening it up in safe mode assuming your running outlook 2003 or 2007:

go to start - run paste in [SIZE=-1]C:\Program Files\Microsoft Office\Office11\Outlook.exe /safe

or for office 2007 its - [/SIZE][SIZE=-1]C:\Program Files\Microsoft Office\Office12\Outlook.exe /safe

then to go help and there should be an option for office diagnostics which will check for any problems
[/SIZE]

stilernin

drunkenmonkey wrote: »

You can also try opening it up in safe mode assuming your running outlook 2003 or 2007:

go to start - run paste in [SIZE=-1]C:\Program Files\Microsoft Office\Office11\Outlook.exe /safe

or for office 2007 its - [/SIZE][SIZE=-1]C:\Program Files\Microsoft Office\Office12\Outlook.exe /safe

then to go help and there should be an option for office diagnostics which will check for any problems
[/SIZE]

Nope............ got the egg timer then nothing.

drunkenmonkey

your best bet is probably to do a repair which will probably require the disk

if you're worried about losing your stuff you can take a copy of all your emails and settings from:

XP: C:\Documents and Settings\*USERNAME*\Local Settings\Application Data\Microsoft\Outlook


Vista: C:\Users\*USERNAME*\AppData\Local\Microsoft\Outlook\

stilernin

Thanks, that'll be a job for tomorrow then. Watch this space.