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any one used countrywide property lawyers

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Comments

  • I wish I had read this before I went with them! I googled them and found ciao has loads of reviews on them, all bad!

    I only decided to google them yesterday because I thought to myself, is it just me who can't get a straight answer!

    I was told by my estate agents that the people we are buying off are using them, so it would be quicker to all go through the same people....that was the first lie! I said I had a large deposit to put in and I needed to have that specified on the agreement that if anything went wrong blah blah I would have this back...oh no problem - lie 2!

    After chasing odds and ends for ages (they send some stuff to my house/some to my boyfriends/and some never materialises ever), I receive a letter (missing words, clearly written in a rush etc) saying 'you might want to take specialist advice re the deed'.

    I phone them up and ask to speak to a solicitor, so the guy says go ahead, at which point I ask 'are you actually a solicitor' he replies 'we work as a team'. I state again, well I actually would like to speak to a solicitor as that is what I am paying for.

    Clearly this is where the problem lies, you get passed between phone staff who are different each time and pretend they know what they are talking about. She then says oh we don't write up deeds of trust for the deposit. You will have to go to another solicitor. (Let this be a warning for anyone who goes with them and the deposit is not 50/50 - you will end up paying for another solicitor on top of CPL).

    I phoned back numerous times to speak to someone about missing documents which never arrive! They fob you off and ask you to wait more days etc.

    My advice is always google the solicitors you are going to use!
  • and in addition to this I am in the same situation as the poster above - this has dragged on for a few months now and my estate agent is saying, the other side is ready to exchange and now we are nowhere near! This should have been straight forward - we have the deposit, the mortgage offer and are ready to go! Not so easy as it seems
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