Missed dental appointment and charges (child)

vaio

I suppose it depends on did the dentist lose money?

If the NHS pays £20 for doing a check-up then he can’t invoice having spent the appointment time twiddling his thumbs so it seems fair that you pay.

Floss

Our dentists' reception staff have the lovely task of phoning their customers the evening before an appointment to remind them - even on Sundays & Bank Holidays......I guess it's worth the cost of the mobile phone bill & a couple of hours overtime against missed appointments.....but then again we do pay so it's all part of the service :rolleyes:

somya

hi there i was wondering if u can help me i missed one appoitmment from my dentist as i was very ill and couldnt get in touch with them i recieved a letter from them that they will be withdrawring my name from the list on a certain date unless if i contact the surgrey to rearrange for a apoitment my name wont be takin off also they have stated in the letter this will mean that u may be liable for a further nhs paient charge to avoide this u must contact us without dely i have been trying to contact them it seems cuz of all th bank holiday they been closed i dont understand the letter does this mean i will be charged for a missed appoitment if i carry on this is my first missed appoitment and im working at the moment part time at the time when i registerd i was on benefits but came of them when i made the appoitment they new that i was off them so i dont seem to understand this stupid letter

brook2jack

If you don't contact them you will not be seen again.

If you do contact them if you had already started treatment and had been quoted a price (or not if on benefits) this course of treatment will have been "closed ", so you may have to pay again to open a new course of treatment. e.g you saw the dentist had one filling and were quoted £47 for all of the rest of your treatment. If you then missed the next appointment you would pay £47 plus £47 for a new course of treatment. If you have not seen the dentist yet and appointment was just for a check up you will not be liable for charges.

You cannot in England be charged for missed appointments but if you miss any more the dentist will probably refuse to see you again. It is really important to phone if you cannot make an appointment as soon as you know you cannot make it so someone else can use the space.