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Check your BT bill

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  • alooof
    alooof Posts: 108 Forumite
    i just received my bill and have been charged different rates for calling the same number at the same time (one hour apart, on a weekday evening)
    i combed through the bill a bit more and spotted lots of inconsistencies - including 16p ex VAT for a 2second call to a mobile - something is clearly wrong with their billing system, hopefully i can chase them up for a repayment too
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    alooof wrote: »
    16p ex VAT for a 2second call to a mobile - something is clearly wrong with their billing system, hopefully i can chase them up for a repayment too
    6p connection + a charge for a minimum of one minute - seems about right to me.

    OTOH, you could be using 18185 and paying much less.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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