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Got my new MBNA reward card....

I just got my new MBNA Visa rewards card that they send me to replace my Abbey/Mbna card. I thought I would get the introductory offer of 3 months 0% APR on purchases and 15.9% afterwards, instead of 18.9% that I had on my Abbey/Mbna. I wasn't so sure about that and I couldn't find anything about it on the leaflets which came with the card or on my account online so I called MBNA to clarify the situation, the first one could only talk about deals on balance transfers (which I don't want), and the second one told me that their system are down and cannot help me at this time, and they say they will be calling me back on monday evening.(perhaps).
So I am none the wiser about the new card, does anyone knows what will be the likely answer to my question to MBNA? My guess is that I should have closed the account and apply for a new card online.
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