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Beware Orchid Travel!!!!!

Yesterday I rang Orchid Travel to book a holiday.I was told that the holiday had gone and was quoted one costing another £120 and they said the ad should have been removed from Teletext Holidays.
Today I rang for another "bargain" and the same thing happened!
Both holidays are still being advertised.
I have never had this problem with any other Company on this site and of course the number to call was an 0870 number. I am seething.
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Comments

  • littlereddevil
    littlereddevil Posts: 4,752 Forumite
    You are better checking on the internet for cheap holidays.a lot of companies also offer discounts for online booking.
    travelover
  • Report this to your local TRADING STANDARDS as a misleading price indication.
    I haven't been asked to tell you that I'm the [highlight]Board Drunk[/highlight] for this board. As the night wears on, my posts will become worse, with simple spelling mistakes, inane ramblings, and a blatant disregard for the truth. I have no authority to do anything, so there's no point asking or telling me. If you see me past midnight, please tell me to get my coat and order me a taxi.

    Free Ebay Simple Profit/Loss Spreadsheet. PM me for a download link.
  • Saint_Chris
    Saint_Chris Posts: 3,876 Forumite
    Orchid travel sell holidays, but they prefer to put packages together and charge you more than you can do it for yourself.
    Let people know where you want to go and when, and people will help you on this site.
    It can work our much cheaper to go diy than go through a travel agent.

    https://www.flymonarch.co.uk have some great prices on flights
    https://www.wintersunshineholidays.co.uk have some great accommodation prices
    https://www.direct-travel.co.uk have cheap priced insurance
  • lemontree
    lemontree Posts: 893 Forumite
    Thank you all for advice.
  • CAE
    CAE Posts: 644 Forumite
    I booked a holiday through lastminute.com, and an hour afterwards the actual holiday company phoned me to say there was a problem, as although there were seats on the chosen flight out, there was only one seat on the way back. She offered a flight two days before which I was unable to accept due to other committments. I was then offered a flight one day earlier from another airport on a scheduled flight. Original flight was a charter. This holiday showed at £80 more per person, but the very nice lady said as they were unable to fulfil the original booking there would be no extra charge. I had already got a free upgrade to half board. Think I have got a bargain here, but will reserve complete judgement until holiday completed.

    I had never heard of the company before (Anatolian Holidays) but their customer service so far is very good.
  • lemontree
    lemontree Posts: 893 Forumite
    Right Saint Chris,I decided I would have a go at finding a 4 star all inclusive holiday to Lanzarote to leave Manchester 8/7 for 7 nights.
    I tried Travel Supermarket and found 2 return flights for £148!!!!
    When I went into add an hotel, I could only see packges including flights and although the star was given, the board was not.
    Time is running out please can you advise?
  • lemontree
    lemontree Posts: 893 Forumite
    Sorry should have said Thursday 7/7
  • odowdchr
    odowdchr Posts: 800 Forumite
    anneg wrote:
    You are better checking on the internet for cheap holidays.a lot of companies also offer discounts for online booking.

    I tried Farebase after a tip on here, found 2 great 'deals', tried to book and they're not available.
    "The data displayed in this web site is NOT a display of AVAILABLE flights or holidays but is a database of prices and should be used as a means of researching the best fares for a given journey on a date or range of dates. Once a suitable fare has been found, it will be necessary to contact the travel agent to check if seats are available on the date you wish to travel. All airlines sell only a limited number of seats at the lowest fare on each flight. When these have been sold, you may be offered a seat at a higher fare. However, the price will NOT be removed from the fares database as the cheaper seats may still be available on other dates or subsequently become available again due to the airlines releasing more seats at the lowest fares due to fluctuations of supply and demand."

    That's fine if thats the policy and they stick to it, but what really narks me is when they put things like "Fare Updated: 01/07/2005 at 02:11".....this leads you to believe that it's actually a live booking engine when it's plainly not.
  • littlereddevil
    littlereddevil Posts: 4,752 Forumite
    Yes I agree some of the sites are a con but some of them are very good with actual availability only displayed
    travelover
  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    https://www.icelolly.com
    have the following for Lanzarote

    destination date nights from accommodation price
    Lanzarote
    Spain 04 Jul 2005 7 Birmingham 4 star hotel £139 More info
    Lanzarote
    Spain 04 Jul 2005 7 Birmingham 4 star hotel £139 More info
    Lanzarote
    Spain 07 Jul 2005 7 Birmingham 4 star hotel £169 More info
    Lanzarote
    Spain 07 Jul 2005 7 Birmingham 4 star hotel £169 More info
    Lanzarote
    Spain 06 Jul 2005 7 Manchester 4 star hotel £269 More info
    Lanzarote
    Spain 06 Jul 2005 7 Manchester 4 star hotel £289 More info
    Lanzarote
    Spain 04 Jul 2005 7 Birmingham all-inclusive £319 More info
    Lanzarote
    Spain 10 Jul 2005 7 Birmingham 4 star hotel £325 More info
    Lanzarote
    Spain 04 Jul 2005 7 Manchester all-inclusive £329 More info
    Lanzarote
    Spain 07 Jul 2005 7 Birmingham all-inclusive £329 More info
    Lanzarote
    Spain 06 Jul 2005 7 Manchester all-inclusive £335 More info
    Lanzarote
    Spain 07 Jul 2005 7 Manchester all-inclusive £335 More info
    Lanzarote
    Spain 10 Jul 2005 7 Birmingham 4 star hotel £339 More info
    Lanzarote
    Spain 10 Jul 2005 7 Manchester all-inclusive £359 More info
    Lanzarote
    Spain 10 Jul 2005 7 Manchester 4 star hotel £379 More info
    Lanzarote
    Spain 10 Jul 2005 7 Birmingham all-inclusive £399 More info
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