Fitted Kitchen Dilema

purplecrocus

I have very stupidly signed an agreement tonight for a fitted kitchen.
I agreed to the visit through a phone call from the company. The cost is £4500 without fitting. Other than the standard units, worktop etc., it includes a sink, taps, freestanding cooker, and cooker hood. I have since been searching the internet and realise I could probably get this a lot cheaper. How do I stand if I want to cancel or amend this order??? I have paid a deposit by credit card and signed a credit agreement which as long as I pay the balance in 12 months time there will be no interest to pay.

PasturesNew

Read this: http://www.consumerdirect.gov.uk/before_you_buy/be_aware_of/doorstep-selling

"The Regulations give consumers:

• The right to a seven day cooling off period, during which they may cancel an agreement to buy goods or services worth more than £35 from a trader whose visit is unsolicited (ie, not requested by the consumer).
• The same right to a seven day cooling off period where a visit by a trader follows an unsolicited doorstep or telephone approach."

This link/website is the official Government advice site. So it can be trusted as correct.

purplecrocus

I don't think i'm covered, because the initial conact was in a supermarket where i gave them my phone number as i was interested in getting a quote!!!

dreaddan

You will have a cooling off period. Phone them now.
Or if they have a local showroom pop in and cancell it.

purplecrocus

Thank you to PasturesNew and dreaddan, for your responses.
I have rung the company today, and was told that as it's a credit agreement, I have a cooling off period.