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BT Reconnection Fee - Should it be free?

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Comments

  • deklan99
    deklan99 Posts: 637 Forumite
    BT's residential arm is allowed to charge the £125 fee etc..

    It is also true that any provider is allowed to charge whatever they like for line provision, (re)connection. Have seen anything from £99 to £140. The wholesale charge by Openreach is about £88 + VAT so I don't think these figures come into the realms of being plucked out of the air just evidence of competition in a free market.
    “I look like Spiderman at a funeral”~ Karl Pilkington
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    deklan99 wrote: »
    It is also true that any provider is allowed to charge whatever they like for line provision, (re)connection. Have seen anything from £99 to £140. The wholesale charge by Openreach is about £88 + VAT so I don't think these figures come into the realms of being plucked out of the air just evidence of competition in a free market.
    Or, in layman's terms (i.e. including VAT), £103.40.

    So, BT's charge of £124.99 recovers that expenditure plus about 20%, There's nothing unusual about that sort of mark-up in the business world.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Steve_xx
    Steve_xx Posts: 6,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    normanmark wrote: »
    Well which way do you want it? Other companies need to invest in the network, if this means digging up the road then so be it. That therefore would end any 'anti-competitive' line. Ofcom i dont think would ever stop another provider doing that, its just these other providers cant be bothered or they don't think that its financially worth it to them.

    Not absolutely necessary for other service providers to dig the country over when there is adequate cabling in place already. You're right, it is not financially viable for other providers to dig over the country. They could not possibly sustain their business models if they had to do so. So then, with this in mind, let's leave BT to it's own devices. Oh but wait a minute, then wouldn't we the have us a monopoly condition?

    I can agree it shouldn't be charged as a new connection. However you have no experience or knowledge that says its a minimal amount of work in an exchange, or anything comparable to flicking a switch. So I'd hold fire on that Steve as you're inexperienced discussing that topic of technicalities.

    I may not be experienced enough in your view. That doesn't mean to say that I'm not allowed to comment on the situation. Nor does it mean that we ought not to question BT about their charging regime.

    I got the comment the first time round, i just really didnt have much to comment on it. Prior to LLU in the Telephone act of 1984, BT were asked by the government to charge £9.99 for a reconnection. Now they're a PLC they don't need to listen, they can charge what they feel is a realistic charge. But put down inflation and increased labour costs charge then you're going to have a figure a bit more than £9.99. Refer to my previous point on the charge.

    BT do have to listen. They cannot charge what they want due to the fact that in some areas of their business activity they are regulated and this is as it should be.

    I know full well what slander is & you're saying it in the context that Openreach charge BT Retail less than any other provider.

    Where, precisely and how have I slandered BT? Just so that you are clear, slander is a spoken statement. Having clarified that issue for you, now you tell me where and when you have heard me slandering BT?
    ______________________________________________________________
  • normanmark
    normanmark Posts: 4,156 Forumite
    Steve_xx wrote: »
    Where, precisely and how have I slandered BT? Just so that you are clear, slander is a spoken statement. Having clarified that issue for you, now you tell me where and when you have heard me slandering BT?

    Though I agree that they have gone some to doing this by the creation of the Openreach acme local loop company that's supposed to charge BT and its competitors equally for service

    The above suggests that BT Openreach charge's BT Retail one price and other service providers another.
  • Heinz wrote: »
    Or, in layman's terms (i.e. including VAT), £103.40.

    So, BT's charge of £124.99 recovers that expenditure plus about 20%, There's nothing unusual about that sort of mark-up in the business world.

    going on heinz's figures ....do you know of many companies that will equip and send someone to carry out work (anywhere in the uk ) for such a charge.
    do you want to go to the next stage where you are charged exactly how much it costs to provide service?
    i would suggest that this would price most new build developments out of reach for the average consumer if they want fixed telephony
  • Steve_xx
    Steve_xx Posts: 6,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    normanmark wrote: »

    The above suggests that BT Openreach charge's BT Retail one price and other service providers another.

    Does it? How does it suggest this?

    When and where have you heard me slander BT?
  • 'meanwhile back on Earth'
    nj106 wrote:
    BT Reconnection Fee - Should it be free?
    BT Retail are charging the public £124 'reconnection' fees when their web site clearly states it should be free.
    gt94sss2 wrote:
    You shouldn't trust everything you read in a newspaper article
    and not just news articles
    WHY HAVE THE SAME FORUM 'BT GROUPIES' AGAIN DERAILED A THREAD FROM ADDRESSING QUESTIONS CONCERNING BT OVERCHARGING THE PUBLIC?
  • normanmark
    normanmark Posts: 4,156 Forumite
    Steve_xx wrote: »
    Does it? How does it suggest this?

    When and where have you heard me slander BT?

    Your saying that it has two sets of charges. One for BT Retail and another for other providers. I thought that was clear.

    And for the final point, refer to my previous post - i feel like im repeating myself :rolleyes:
  • Drunkstar
    Drunkstar Posts: 889 Forumite
    I asume he is being pedantic and pointing out its libel not slander.
    The "Bloodlust" Clique - Morally equal to all. Member 2
  • normanmark
    normanmark Posts: 4,156 Forumite
    I'll use defamation then, covers both angles & i'm sure Mr Pedantic can understand that :p
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