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3 mobile broadband installation problem! HELP!!!
iamashoppingaddict
Posts: 862 Forumite
in Techie Stuff
Hi,
Hope you can help me.
I received my 3 mobile usb broadband 'dongle' yesterday and I installed it ok but when I get to press the connect button on the 3 mobile screen it tries to connect and it then says
'a connection to the remote computer could not be established so the port used for this connection was closed'
I tried called technical support and got through to india (:o ) and they went through a load of settings which made no difference at all and then they said that it could be because the sim card wasn't activiated yet and to give it 24 hours. I called to activate the sim and they said it was already activiated. Bearing in mind I've only got until tomorrow to send it back under the 3 day trial period - has anyone got any ideas how I can get it working????
Thanks
M
Hope you can help me.
I received my 3 mobile usb broadband 'dongle' yesterday and I installed it ok but when I get to press the connect button on the 3 mobile screen it tries to connect and it then says
'a connection to the remote computer could not be established so the port used for this connection was closed'
I tried called technical support and got through to india (:o ) and they went through a load of settings which made no difference at all and then they said that it could be because the sim card wasn't activiated yet and to give it 24 hours. I called to activate the sim and they said it was already activiated. Bearing in mind I've only got until tomorrow to send it back under the 3 day trial period - has anyone got any ideas how I can get it working????
Thanks
M
0
Comments
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It did this on Thursday night for me in Litchfield. The following day it was fine. it's not done it since.
Are you in a 3G area?0 -
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