1899 woes

innovate

Decided to start using 1899 in combination with Dialwise (the guys with the 4p/min from landline to mobile) and Tiscali CPS since my call pattern doesn't give me the best deal with any single one of them by themselves.

Signing up to Tiscali was a doddle. and using Dialwise is not beyond my wits....but 1899 (which I want to use for their zero rate for call to landlines in Germany) won't even let me register!!! :rolleyes: They insist my credit card number is invalid. I have a Virgin/RBS OneAccount, and sometimes I have problems using the OneAccount VISA card on the Internet - suppose it's one of those instances where people don't recognise OneAccount card numbers. I am now waiting to hear back from 1899 but must say I am not impressed so far. Will just have to use the Dialwise 1p/min in the meantime, and perhaps I'll stick with it and simply not bother with 1899.

Feeling better now that I have aired my frustration, will report how I got on!

pricefighter

Innovate.Any particular reason why you want to use 1899.
How about using https://www.call18866.co.uk
They accept payment by D/D now.

Hunnymonster

innovate wrote:

sometimes I have problems using the OneAccount VISA card on the Internet - suppose it's one of those instances where people don't recognise OneAccount card numbers.

Sounds more like the fault is with OneAccount rather than 1899 - I'd be inclined to moan at them.

innovate

After several circular discussions with both my credit card provider and 1899, I have given up....there's nothing wrong with my credit card, I use it all the time, and have only had rejections from 1899 since my original post.

Ah well, won't be an 1899 customer then if they won't take my money

April2

18866 is 2p connection and 0p/minute to UK 01/02 numbers, 1899 is 3p connection and 0p/minute to UK 01/02 numbers and 18185 is 4p connection and 0p/minute to UK 01/02 numbers.

I use 18866 for UK calls and 18185 for calls to Spain (4p connection and 1p/minute).

Choices, choices, ........

Stuart_W

innovate -

if you're not able to join 1899, another way to get 0p/min to Germany is use https://www.topupnow.co.uk.
A £1.50 premium rate call gets you £1.50 of credit to use via 0808 1700 123 - and Germany is 0p/min with 5p connection fee. I'm using it fine to get 0p/min to USA. The £1.50 top up does sometimes seem to take about 30-60 seconds to register (I don't know if this is because I'm NTL or anything), so do not panic if you call the 0808 number straight away and have no credit - just hang up and dial again.

S

the_devil_made_me_do_it

I gotta say, I ain't had a problem with 1899

gavinp

Hunnymonster wrote:

Sounds more like the fault is with OneAccount rather than 1899 - I'd be inclined to moan at them.

Exactly - the OP says they have problems with using the card with some sites and then moans about 1899...

Thanks

Gavin

woohooman

Websites all use a bank web scheme to take credit/debit card payments on the net. When you are "diverted" to a secure site to take your payment, you are actually being diverted to a banking service like i use such as worldpay.com (royal bank scotland) and they take the payment for a small commision. If you card doesnt work with call1899 then it wont work on several more websites and it has nothing to do with 1899 - contacting them will be a waste of time. I use call 1899 - why everyone isnt using them is beyond me. Its an excellent service.