Unable to get rid of pop-ups

su4stu

Hi Alfonso. Yes all pop ups have stopped. Thanks so much you're a star.:A . I have deleted all advised files and will run the ATF cleaner on hubby and kids accounts. Thanks again.:T

Alfonso_Skinarelli

You're welcome. :T

Keep an eye on it for a few days with regular scans. If everything still appears normal, follow these simple steps to keep yourself safe and secure in the future.


Re-Hide your System Files

Please rehide your hidden system files and folders by reversing the steps here.


Keep Sun Java Updated

There are numerous infections which take advantage of exploits present in older Sun Java installations. Ensure you are running the latest version by reading this.


Disable and Re-enable System Restore to Flush Infected Restore Points

Disable and re-enable System Restore to ensure there are no infected files found in your restore points.

Click Start > Right click My Computer> Properties> System Restore and place a check next to the "Turn off System Restore" box.

Restart the machine to flush the restore points and then re-enable System Restore by removing the check from the "Turn off System Restore" box.

Then go to Start> All Programs> Accessories> System Tools> System Restore and create a new Restore Point.


Protect Yourself in the Future!!

Click on the following tutorial and follow each step listed there:

How can I protect myself on the Internet?