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Belling -astounding
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benjdr
Posts: 219 Forumite
Here's the short version.
Buy a Gas oven made by Belling. Install it Saturday. Open main oven door for the first time, and the outer glass (there is inner glass as well) explodes into a million pieces. There must have been some sort of weakness in it for this to happen so easily.
I dread making the phone call to Belling, fully expecting them to argue that it was an "accident" and their guarantee doesn't cover accidents.
I make the phone call this morning. Belling do not argue AT ALL, and at that point I expect them to send out an engineer with a new piece of glass for the door, or a new door. Nope, wrong again. Belling will deliver a brand new cooker, Wednesday morning.
I am gob smacked.
If only all companies were like this.
Buy a Gas oven made by Belling. Install it Saturday. Open main oven door for the first time, and the outer glass (there is inner glass as well) explodes into a million pieces. There must have been some sort of weakness in it for this to happen so easily.
I dread making the phone call to Belling, fully expecting them to argue that it was an "accident" and their guarantee doesn't cover accidents.
I make the phone call this morning. Belling do not argue AT ALL, and at that point I expect them to send out an engineer with a new piece of glass for the door, or a new door. Nope, wrong again. Belling will deliver a brand new cooker, Wednesday morning.
I am gob smacked.
If only all companies were like this.
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