Lost my Gmail ?

Tony-Anfield

I have a Gmail account that i use when i am out and about.....the last two days i have tried to access the account but all i get is a blank screen, and in the address bar at the top it says re directing ?....i dont have any probs with my yahoo mail or my blueyonder mail, can anyone please help ?

gaming_guy

ive been on googlemail/gmail today and it does work fine.

is javascript enabled in your browsers options?

Tony-Anfield

Sorry but i am not very techie minded ( over 50 ) can you tell me how i can check ?

libra10

Do you read your GMail emails at www.mail.google.com or Outlook Express?

I haven't experienced any problems with GMail emails, but if the problem is with Outlook Express, you could delete the GMail account and re-configure.

This might do the trick.

Good luck

Tony-Anfield

I have just opened another gmail account, signed up with another email address went tru all the actions then clicked on go to your account then nothing...........could it be possible that i have some sort of virus ?

robt_2

Have you tried emptying your tempory internet files etc?

What website address are you trying to sign into gmail at - I will try it with my account from the website address you are using if you like.

Tony-Anfield

How do i empty them ?, I have tried on the link i have and also on www.gmail.com cheers

libra10

To clear Temporary internet files cache, go to Tools, Internet Options, General tab, Delete files.

HTH

Tony-Anfield

Bingo !!!!, it worked...any idea how it worked by deleting the files ?...........That would have cost me 50p per min with the Virgin helpline....thanks very much......