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Consumer Credit Act Protection

Hi,

This is the first time that I have ventured into this part of the forum so these are new waters to me.

I need so help understanding the protection offered under the Consumer Credit Act when using a credit card.

I am led to believe that any purchases over £100 are covered under the above act as you are technically purchasing the items on credit and are therefore protected. However I don’t know where I have acquired this information. It may not even be correct?

I currently have a NatWest Student Credit card with a £500 limit. I have noticed that I can overpay my balance via the internet banking to gain a positive balance on my credit card (i.e. account balance £25, total available £525)

My question is: If I wanted to make a large purchase of say £800 on my credit card could I load the extra £300 on top of my £500 credit limit and then benefit from the CCA protection. Therefore if I had any problems I could then claim the cost back from Natwest?

I have done a quick search and there is pleanty of info available on section 75 of the consumer credit act however I cannot find anything specific to protection above your nominated credit limit.

I am still not very clued up with my credit card and therefore only use it very rarely. Any help with this issue would be appreciated.

Thanks

Mark

Comments

  • You are protected under Section 75 of the Consumer Credit Act. You only need to pay £100 on your card to be covered for the full value of the transaction.

    Most card companies will not allow you to load your card in to a credit balance.

    Why not just pay £100 on the card and the balance another method. You would still be protected in full/

    HTH
    Don't lie, thieve, cheat or steal. The Government do not like the competition.
    The Lord Giveth and the Government Taketh Away.
    I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
  • smithja
    smithja Posts: 561 Forumite
    I think the item must cost £100 or over, but technically you only need to put 1p on your card and then the credit card company under section 75 is equally liable with the supplier. James
  • eira
    eira Posts: 611 Forumite
    I bought something off E Bay via PayPal with Egg Money-it arrived smashed to pieces. Was going to claim off Egg who said they would cover the breakage in transit but only for the £51 paid on the Egg Money card. Total cost of item with postage was £59 but £8 had come from other funds I had in the account. PayPal found in my favour in the end so didn't have to claim
  • eira wrote: »
    I bought something off E Bay via PayPal with Egg Money-it arrived smashed to pieces. Was going to claim off Egg who said they would cover the breakage in transit but only for the £51 paid on the Egg Money card. Total cost of item with postage was £59 but £8 had come from other funds I had in the account. PayPal found in my favour in the end so didn't have to claim
    Technically they did not have to pay out because it was under £100.

    If they had paid out they would have been liable for the whole amount no question - Egg would not be able to squirm out of their responsibility under Section 75 of CCA.
  • I recently had a refund from MAXJET as they had gone bust. I got all of my money recdited back to the credit card, except for the 2% fee they had charged for booking on my credit card in the first place.

    Is there any way I can reclaim this 2% booking fee, after all I paid this with the aim of getting a holiday at the end of it. The holiday is no more, so why do I have to just forget that I paid 2% on top?

    Grateful for any advice!

    Thanks in advance
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