Car crashed by garage whilst being serviced, advice please?

eddie_c_2

My car was crashed whilst being returned to me after some diagnostic work by my local main dealer.

This is the latest in an ongoing saga which has seen me get overcharged (admitted by them), have the wrong work carried out (not admitted as yet)have a hub cap missing upon return I have had a 'half price service' voucher sent to me which has not been honoured, I have had 2 courtesy cars delivered much later than promised, and now finally my own vehicle has been crashed by a garage employee upon delivery back to me.

Any advice what I could/should do? What might I expect to happen?

Cheers in advance.

hartcjhart

obviously its up to the garage to either repair or pay for the repairs

balsingh

dealers are insured so their insurace should cover any repairs to your car (make sure you are 100% happy with any repairs carried out and say so if you arent). In terms of the overcharging and wrong work, that's something you are going to have to thrash out with them seperately.

saintjanet

If as you say, the garage is a main dealer and you are not happy with them,i would advise you to contact your local trading standards or the car manufacturer direct.

As for the accident,they will repair your car through their dealer insurance,the only thing to worry about would be how well they do it considering the other problems you have had with them,Good Luck