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LostThePlot_4
Posts: 1 Newbie
I tried to get money from an RBS ATM - didn't get the money but it was taken from my account. Who's responsible for paying it back and how long should this take. Has anyone else had a simlar problem? I'm being fobbed off by my bank and ignored by RBS!!!!:mad:
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Comments
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Your own bank should complete an ATM dispute form and they then liase with RBS to gte details of the transaction and for RBS to check the ATM receipts tally.
I think this can be a lengthy process and take between 10 - 30 days0
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