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Truprint
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chocolatepennysaver
Posts: 2 Newbie
We ordered 5 calendars the day before the xmas cut off date. They still havent arrived.
Filled out customer service form on their website where they promised they'd get in touch within two days, still nothing a week later.
It took hours and hours to make up the calendars, which were perfect family stocking fillers that we'd also bought last year.
Anyone else having issues with them? What do I do?
Filled out customer service form on their website where they promised they'd get in touch within two days, still nothing a week later.
It took hours and hours to make up the calendars, which were perfect family stocking fillers that we'd also bought last year.
Anyone else having issues with them? What do I do?
0
Comments
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From their web page it says:
[FONT=Verdana,Arial,Helvetica,sans-serif]If you need further assistance, just email our customer care team. We're here to help! Email us at [EMAIL="digital.service@truprint.co.uk"]digital.service@truprint.co.uk[/EMAIL][/FONT]
I'd write them a firm but polite email, pointing out how disappointed you are, and that if they had no intention of honouring their Christmas delivery dates, then why advertise them? I'd also point out that it was embarrassing for you not being able to give gifts to 5 people, and perhaps some for of compensation wouldn't go astray...Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0
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