Question About A Return

savergrant

"sold 3 boxes of vitamins to a buyer in Oz."

How did you post the item? And what paperwork did you do for export?

As mentioned above ebay now offer international shipping (formerly global shipping) and they do the export paperwork and handle and dispose of returns so the seller doesn't lose the sale), however I'm not sure that would apply to this category.

mimi1234

I posted them via tracked international Royal Mail. I used a declaration form, and asked at the PO if I could post it. They said I could, so I went ahead with it.

Anyway, offered her a 75% refund. She will most likely say no and I will have to give her the whole amount.

When I clicked on "ask for the item to be returned", it said I had to purchase a label and send it through eBay. I've no idea what that means, but in all fairness, I don't want the switcharoo products back. They will most likely be empty, but there is no way eBay will know what I sent and what I received.

Lesson learnt. I am going to take all the other items I have on eBay to a charity shop. This is too much hassle, haha. I swear eBay used to be so much simpler back in the day.

Thank you to everyone for their help and advice. Much appreciated.

PennysIntoPounds

It's great to donate to charity and its great to be able to pay bills, especially over winter, so do bear in mind that things exist where you can list items and specify collection only such as Olio, Facebook Marketplace, Gumtree.

Of course it depends on where you live and how comfortable you are with that sort of arrangement, but don't mug yourself just because ebay is a bit of a nightmare. I'm always trying to make a few quid with second hand goods and I don't list on ebay because I found it so much more hassle than all the other places