Chase regular saver - cannot pay in

clivep

I opened and funded the regular saver on 29th September and am now trying to make my 2nd contribution. I've paid £300 into my Chase current a/c but when I try to then move it to the regular saver it's not showing as an option to receive the funds.

la531983

Have you asked on live chat?

I had no issue doing so last week paying in another £300.

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82189209#Comment_82189209

Ditto, £300 on the 28th. The RS is also showing on the recipient account list.

Have a word.

clivep

I think it was my finger trouble…

The payment amount screen showed the "from account" selection but the "to account" selection was covered by the "Next" prompt and numeric keyboard. I had been clicking "Next" thinking the "to account" would come up next. What I needed to do was scroll the upper window to see the concealed "to account" selection option.