PLEASE HELP URGENT ANY HELP APPRECIATED

pianokeys222

Back in 2024 my brother was having a mental health breakdown and I had to park in the hospital car park for longer than I should. The nurses assured me they would contact parking eye to cancel it but they never did.

Didn’t receive any letters regarding it but I randomly got a letter in 2026 from DCB legal saying they were going to file a court claim against me. I searched on Google for what to do and they recommended I make a subject access request for the footage from that day, which I did and notified DCB Legal of this.

Through my research it said if in 30 days parking eye didn’t send me the footage , the charge would all be cancelled and I didn’t receive any email back from DCB legal but now I have finally received the court claim letter which I immediately went onto MCOL and acknowledged but I don’t know what to do next. What will my defence be? I don’t know which story to go with and am super worried as I don’t want my credit score to be ruined !!

please help!!

yarpsnehpets

Post up the claim form.

A PE PCN from that period will not be POFA compliant.

Gr1pr

Redact the claim form and post a redacted picture, like the example below

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82183037#Comment_82183037

Yes they were! This won't help.

The OP simply needs to use the defence in the DCB Legal Parkingeye GN Horizon defence group thread.

yarpsnehpets

https://forums.moneysavingexpert.com/discussion/comment/82183536#Comment_82183536

PE NtKs from 2024 failed to convey the statutory requirement of Schedule 4 paragraph 9(2)(e)(i) - an invitation to the keeper to pay the unpaid charges.

PE lost a County Court case in Dec 2025 relating to that failing on their NtK - this caused them to update their wording and add an additional sentence to the NtK.

I can provide further details if needed but first we need to see the NtK to see if that point is relevant.

Coupon-mad

I do remember that now you mention it. Not really needed though, we all know they'll discontinue.

pianokeys222

https://forums.moneysavingexpert.com/discussion/comment/82183037#Comment_82183037

Here is the claim form

https://forums.moneysavingexpert.com/discussion/comment/82183037#Comment_82183037

pianokeys222

https://forums.moneysavingexpert.com/discussion/comment/82183053#Comment_82183053

here it is

pianokeys222

These are the emails between

DCB legal and I and also an email I sent to parkingeye for the SAR

pianokeys222

https://forums.moneysavingexpert.com/discussion/comment/82184958#Comment_82184958

this is what the emailed me at first

Le_Kirk

With an issue date of 23/10/26 and providing you complete(d) the AoS before or on 11/11/26 your defence deadline date is 4.00 p.m. on 25/11/26

Because the POC does not set out the breach properly, you can use the template defence that includes the Chan & Akande defences, which can be found linked from the template defence or NEWBIE sticky