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Park Bank

Hi all, I'm asking on behalf of my family member.

She purely forgot to pay for the parking on the day she was running late. She usually pays for the parking on a daily basis at a car park near her work. Now she has received a letter from Park Bank asking her to pay £100 (reduced to £60 if paid within 14 days of the date of the letter). Should she just pay as their wordings in the letter as well as the sign seem watertight?

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