Morrisons / Eurocarparks

BikeRiderMac

I had a parking invoice today for £100 from Eurocarparksfor over stay on Morrisons car park.

I rang Morrisons Customer Services 0345 611 6111 and explained the situation. They asked was I a Morrison Card holder, took the details from my card and from the Parking Invoice and within an hour I received an email to say the bill had been cancelled.

The ladies on the two phone calls I made were lovely, very helpful, kind and understanding.

What wonderful service.

Don’t put in an appeal to EuroCarParks, speak directly to Morrisons. Hopefully you are treated as well as I was and your problem is sorted.

Thanks to Morrisons for excellent service.

Umkomaas

Excellent result, excellent response from Morrisons, and excellent advice from @BikeRiderMac. Great stuff, sir. Thank you for posting. 👍

UnsureAboutthis

https://forums.moneysavingexpert.com/discussion/6687296/morrisons-eurocarparks

They are outstanding in these circumstances!

I recall a similar situation a few years ago when we were hosting around 30 guests. While rushing out to pick up last-minute items, I failed to account for having made a £700 cash withdrawal at the exact same store less than an hour earlier. Realising the risk of an automated double-dip ticket ie 'no retrun within one hour, I contacted Morrisons the following morning. They took my details, asked me not to worry, and made good on their word—I never received a single word from the private parking operator.