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Given someone else’s survey

DecoChicken
DecoChicken Posts: 18
10 Posts Photogenic Name Dropper
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in House buying, renting & selling

We’ve just received an Groundsure Avista survey back from our solicitors.

The housing plan looked wrong and for a very good reason: it’s for an entirely different property!

No reply from solicitors yet and honestly a bit flabbergasted. Can we trust them going forward?

Comments

  • user1977
    user1977 Posts: 20,002
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    Yes, probably.

  • jonnydeppiwish!
    jonnydeppiwish! Posts: 1,536
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
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    why would you speak to your solicitor? Surely you instructed the surveyor?

    2006 LBM £28,000+ in debt.
    2021 mortgage and debt free, working part time and living the dream
  • user1977
    user1977 Posts: 20,002
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    https://forums.moneysavingexpert.com/discussion/comment/82173615#Comment_82173615

    It's a desktop environmental search, rather than a "survey".

  • Grumpy_chap
    Grumpy_chap Posts: 21,882
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
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    Sounds like a very basic admin error by the Surveyor.

    The Conveyancing Solicitor will have just acted as post box and forwarded it directly. Remember, the Conveyancing Solicitor does not know anything about the property you are buying (but might have checked the address if that is stated in the report). If the correct report was received from the Surveyor, but then you were forwarded the incorrect report, that is also just a very basic admin error.

  • lfc321
    lfc321 Posts: 753
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
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    Sounds like someone made a mistake. It happens.
    Let them know and I’m sure they’ll send you the correct one.

  • RelievedSheff
    RelievedSheff Posts: 13,170
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    Hardly the end of the world. Its a clerical error, they happen.

  • HouseHuntingAmy
    HouseHuntingAmy Posts: 57
    10 Posts
    Forumite

    That does sound frustrating, but I'd lean towards the clerical error view too. The report is only any use if it covers the right site, so I'd email the solicitor with the page showing the wrong plan and ask for it to be re-run or reissued with the correct one. Worth checking the address and title number on the front page match yours as well, in case it is more than just the map. I would also want to know what the corrected report says before exchange, as anything flagged on it might matter to the lender. Probly just a mix up at the search company though, and not a reflection on your solicitor.

  • sherlock228
    sherlock228 Posts: 187
    100 Posts Name Dropper
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    so you have never made an admin mistake in your life?
    what sort of answer are you looking for? Only you can decide if you can trust "them" going forward, but as others have implied, such a drastic over reaction would be ridiculous for such a small issue.


    If you are looking to escalate to a claim for compo then good luck with that.

  • prettyandfluffy
    prettyandfluffy Posts: 907
    500 Posts Third Anniversary Name Dropper
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    All of the core information in Environmental Searches is in the public domain so you haven't been given anything sensitive or confidential.

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