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3 Service Station Parking fines

We have a local services on the A1 just north of Doncaster (Barnsdale Bar) I called in to the southbound services 3 times to collect a prepaid and pre ordered Starbucks Good To Go bag. The dates were 16th July, 11th August and 18th August. Not long after my 3rd visit, I received a parking fine from Parking Group Ltd saying I had pulled up in a no parking area. I tried to appeal saying I was there no longer than 4 minutes but I ended up paying the fine (I'm 60 yrs old and have never had a parking fine in my life) In my appeal, I also stated that I had been using these services for 40 years and only recently had the services changed hands and I was aware that I had parked in that same place 2 other occasions and that I wouldn't park there again now that I new the services now had parking restrictions. I paid the £60 fine which stated was for an offence on 11th August. I eventually received a letter for an offence for 18th August and paid that reluctantly. I have only just received a letter from DCBL Debt Collection saying I now owe £170 for an unpaid parking offence on 16th July. Yes, I have parked in an unallocated bay 3 times and I put my hands up to that. But I am not paying £170 when I have never received an initial letter. They can surely see from my records that I am a "payer" for an easy life so how do I contest this and who to? Parking Group or DCBL?

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Comments

  • Woodstok2000
    Woodstok2000 Posts: 2,198
    1,000 Posts Second Anniversary Name Dropper
    Forumite

    Step 1 - don't pay anything

    Step 2 - Follow the newbies thread, and in particular appeal to the landowner to get the pcn cancelled

  • Gr1pr
    Gr1pr Posts: 16,505
    10,000 Posts Second Anniversary Photogenic Name Dropper
    Forumite

    Definitely Not a fine ( or Penalty ) , just 3 pcn invoices from a private parking company

    No offence was committed, just an alleged breach of the parking contract on that private property

    Ignore the powerless debt collectors letters too , especially from DCBL

    You should not have paid anything at all, so dont start now, because you still haven't committed an offence and none of them are fines either

  • Umkomaas
    Umkomaas Posts: 45,020
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite

    They can surely see from my records that I am a "payer" for an easy life

    Exactly that!

    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • I can't find out who the land owner is as there are several outlets at these services now. They've already had 2 payments out of me (as I had parked 3 times in close succession before the first parking letter came through) and I am of the age where I just want a quiet life and no legal battles but I refuse to pay £170. I wish I had found this forum before I paid the other fines. I am just a very good, law abiding citizen and assumed I was in the wrong and had to pay the price for it 😒 I think I might have had the courage to contest them all if I was more informed

  • How have I not committed an offense if there are signs up saying I will be fined if I park in the wrong place? (signs that I didn't notice until after the letters had started coming through)

  • OldBugger
    OldBugger Posts: 56
    10 Posts Name Dropper First Anniversary
    Forumite

    The signs don't say you will be "fined", they say you wil be "charged". Big difference.

    Read a few of the threads on here and you will soon realise that these private parking companies are nothing more than scammers commiting legalised extortion.

    I'm 69 and am currently fighting a case that is due in court next month, but I doubt it will go that far.

  • James_Poisson
    James_Poisson Posts: 1,010
    1,000 Posts First Anniversary Photogenic Name Dropper
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    There was no "offence" "fine" or "law" broken.

    You received a speculative invoice from a bunch of chancers that have hit on a way to extract money from people by sending threatening letters. They are no an authority anyone can start up a private parking company join one of two parking organisations stick up signs and get charging.

    If this site had just started parking control they should not have even been sending out PCN's for four months anyway, why didn't you complain on site?

  • 1505grandad
    1505grandad Posts: 4,620
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite

    "You received a speculative invoice from a bunch of chancers that have hit on a way to extract money from people by sending threatening letters."

    Aided and abetted by the DVLA who sold your private data even though the KADOE contract allowing this scam states that the ppc must COMPLY with The ppssCoP which states - if the following is relevant:-

    "If this site had just started parking control they should not have even been sending out PCN's for four months anyway, why didn't you complain on site?"

    https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf

    "3.4. Material changes – notices

    Where there is any material change to any pre-existing terms and conditions that would not
    be immediately apparent to a driver entering controlled land that is or has been open for
    public parking, the parking operator must place additional (temporary) notices at the site
    entrance for a period of not less than 4 months from the date of the change making it clear
    that new terms and conditions/charges apply, such that regular visitors who might be
    familiar with the old terms do not inadvertently incur parking charges."

  • dvwdoncaster
    dvwdoncaster Posts: 6
    Name Dropper First Post
    Forumite
    edited 5 October at 2:07PM

    I have offered to pay the initial fine of £60 if they send me a link to do so. I have just lost my mother to cancer. I am not in a good place and I have always hated being involved in any form or dispute or confrontation. I sent an email to Parking Group Ltd saying I have paid both the other charges so they can see I am not someone who is ignoring their letters and that I would pay the 3rd and final £60 now that I know I can't part there and close the matter. I have just opened an email saying that they will send me a link as a one off gesture to pay £100 not £60. I could cry. I replied with the following

    No,  There initial fee is £60 not £100.   You have never sent me a notice to pay an initial fee.  I think you will find that if you want to go to court, the court will see that I have paid 2 other fees at the same location within 10 days as I had parked there 3 times without knowing I was doing anything wrong.  After I had my first notification, I paid the charge.    I then paid a second charge when that came through.  I would have also paid the 3rd £60 had I received a notification.  So feel free to take this all the way if you want or offer me the option to pay £60.  
    However, in the meantime, after taking legal advice, please provide the following:

    1. The date on which Parking Charge Notice (Removed by Forum Team) was issued and the date on which it was sent;

    2. The method by which it was sent and the full postal address used;

    3. A copy of the original Parking Charge Notice;

    4. Copies and dates of any subsequent notices or correspondence said to have been sent to me, together with the address used for each;

    5. Details of the date and basis upon which the matter was referred to DCBL; and

    6. The relevant correspondence/enforcement history for (Removed by Forum Team).

    In particular, I require confirmation of when and to what address the initial notice and any subsequent notices were sent, as this is the first correspondence I have received regarding this charge.

    Please provide the requested information electronically.

    For the avoidance of doubt, this request is made to establish the history and notification of the charge and does not constitute an admission of liability or acceptance of the £170 demanded.

    Yours faithfully

    (Removed by Forum Team) 




    On 5 Oct 2026, at 10:27, Support <support@parking-group.co.uk> wrote:


    Good morning,

     

     

    Thank you for providing the information required to pass security.

     

    I can confirm that I have cancelled this with DCBL debt resolution and reinstated the reduced amount of £100 if paid within 14 days. This is a one-off gesture of goodwill. Please use the following link to make your payment -

     

    https://parkinggroup.ec6pay.com/

     

     

    Kind regards,

     

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