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Assistance needed regarding a PCN

Hi, everyone,

I’m sorry to ask for help but I’ve been looking for assistance among the threads and am getting very confused!

I just received a pcn for parking without displaying my blue badge. On this date we did park closely to the entry to McDonald’s in a disabled bay as I’m unwell and I needed to be sick. I jumped out the car and ran into the restaurant and returned back to the car about 4 mins later. My son was still in the car during this time. Usually we have the badge displayed but on the photo they sent with the fee it’s not showing. Is there anything I can do? I tried looking for a letter template to send them but can’t find any that seem relevant. I did read on the threads that this is in breach of the equality act but again can’t find any template letters with this included. Is someone able to assist me please as I’m getting stressed not knowing what to write back to them. Thanks in advance.

Comments

  • Le_Kirk
    Le_Kirk Posts: 27,251
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Forumite

    Do you need a template? Just write it from the heart explaining how their attitude makes you feel and enclose a redacted (of personal information) copy of blue badge. You could quote the equality act (look it up by asking Auntie Google) and explain that they are supposed to give consideration to blue badge holders.

    You could also search the forum for posts by @Coupon-mad, she often goes to town against just this sort of situation.

  • Brie
    Brie Posts: 17,854
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ambassador

    Have you contacted the MacD's and asked them to get the invoice cancelled? Obviously they may be more willing to help if you are a regular customer of theirs.

    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • @Brie thanks so much for that idea. I’ve called the store and will need to get back to them at 4pm when it’s quieter. Fingers crossed they should be able to help me.

    @Le_Kirk thanks for the advice. If need be I will do that. I guess as I’m currently unwell it was stressing me out. Thanks for giving me the confidence to free hand a note though.

  • Umkomaas
    Umkomaas Posts: 45,008
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite

    Which parking firm are chasing you?

    Can we see a redacted copy of the Notice to Keeper you have received please? Please leave all dates on it showing.

    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
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