mail.com - a good email gone bad

macliamog

I have used mail.com as my primary email for some years. I have recommended it for years. The ability to break emails into folders, the ability to set rules and filter emails into appropriate folders, the ability to set up "alias" email addresses, etc., etc. made it something special.

Then, recently, the interface changed (for the worst in my opinion), I now understand that mail.com was bought out by a new owner. Since then, I have had regular issues where an email can't be opened… but have been able to overcome it. Today, email titles appear, but attempts to open them are met by "404" errors and a never-ending "Loading the email content is taking longer than expected..."message.

Sad. Yet another trusted site gone to sh………….

MyRealNameToo

https://forums.moneysavingexpert.com/discussion/6683716/mail-com-a-good-email-gone-bad

Mail.com was last sold in 2010, there was some group restructuring in 2024 but that was all intra group changes with no changes to the ultimate beneficial owners.


All of what you mention can be done with gmail and plenty of others too.

macliamog

https://forums.moneysavingexpert.com/discussion/comment/82140668#Comment_82140668

OK, so if that's the case, I was given the wrong info - butit actually makes the recent issues even worse! It's not just me that has had problems and mail.com's rep seems to have fallen off a cliff, so it's a self-inflicted wound.

I've looked at other email providers, but none do the same as mail.com - certainly not gmail, which uses a very different architecture….. I have both gmail and outlook accounts and neither provides the same functionality. I have been been looking at a different providers, but a change wouldn't really help with the many emails and rules held on mail.com - or with the many contacts that have mail.com as my address.

The online site is still giving 404 errors and not displaying contents, but I've found that the mobile app works as well (or badly) as it ever did - so at least I can actually see what I am being sent.

macliamog

As an update, the online mail.com service is now "back to normal", though I've seen no explanation of the issue (or much else for that matter).

So, for now, it's back up and working - but hard to justify as a primary email a service that just "stops" for over 24 hours, so my search for a replacement continues.

RumRat

As your mobile app was getting the emails, I would guess that it was just a website problem.

Using an email client on your PC/Laptop/ tablet would give you all you want without relying on the website.

Krakkkers

The website just hangs for me but mobile app is working fine

Neil_Jones

I've looked at other email providers, but none do the same as mail.com - certainly not gmail, which uses a very different architecture….. I have both gmail and outlook accounts and neither provides the same functionality.

Well I don't know what you're looking at but Outlook does do "The ability to break emails into folders, the ability to set rules and filter emails into appropriate folders", and you can send emails from the inbox to another folder on receipt, though it has to be specific by email for Outlook.

Gmail has aliases built in.

• Add a plus sign (+) and any word to your username (e.g., name+work@gmail.com).
• Messages arrive in your normal inbox immediately with no setup required.
• Use Gmail Filters to auto-label or sort these incoming messages.

MyRealNameToo

https://forums.moneysavingexpert.com/discussion/comment/82143167#Comment_82143167

gmail also ignores . in the alias so Neil.Jones@gmail and NeilJones@gmail automatically go to the same mailbox