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Intergrated dishwasher failed
Dishwasher failed second wash
Who pays for reinstalling the dishwasher
Comments
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You pay if you broke it!
Care to share any basic details with us?
Make and model
Who did you buy it from
Who installed it
When was it delivered and installed
What's wrong with it
How did you pay
etc.
2 -
Installed last Satutday failed on second use
Error code EO 1-5 also EO 9
Neff 70
Small indepent supplier
Installef by sub contractor who has visitied since to confirm no kink hoses
Elecrronic fault
Paid CC
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So what is your supplier saying about repair or replacement and why are you asking your question?
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Paid who with CC?
Is this part of a new kitchen install? & cost?
Life in the slow lane0 -
The question was who pays for the reinstall
Its just a replacement install
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This thread is hard to follow.
More info needed.
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First of all, can you confirm that the fault is not due to customer error? For example if you had not checked that the large mesh filter was in place before the first use, large particles of food could clog the main motor impeller. That would result in code E01.
If not user error, you have consumer rights with the small independent supplier you bought it from. Those error codes are serious and justify replacing the machine rather than repairing. Your rights are for the seller to remove, replace and reinstall it at no cost to you.
The right in law is s23(2) of the Consumer Rights Act 2015 which says
If the consumer requires the trader to repair or replace the goods, the trader must do so within a reasonable time and without significant inconvenience to the consumer, and bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage).
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It as simple as that - you.
0 -
Trader pays
https://www.legislation.gov.uk/ukpga/2015/15/section/23Paragraph (2)
In the game of chess you can never let your adversary see your pieces0 -
I know OP said 2nd wash, but how long since purchase?
Life in the slow lane1
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