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item marked as delivered but it wasnt
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Opened a case but havent heard anything yet. The seller has 98% feedback, the only negs are with regards to delivery from Inpost. TBH, this is an inexpensive item but I am going to continue as much as possible because if Inpost get away with it, next time it could be something more expensive, I buy lots of stuff from ebay.
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Out of interest has the seller re input the tracking number in the case or have they ignored the case entirely? A couple of years ago I did read a case on a seller forum where they had not responded at all to the case and despite the tracking showing on the original sale buyer was refunded. Seller did get their funds back though after arguing with eBay that they had seller protection and didn’t need to add anything to the case and eBay agreed , but since then I’ve always re input the tracing in the case, just as a precaution. I wondered if this still might happen.
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I do wonder what would have happened if the buyer had acknowledged signing for the parcel but reported that the item was missing from it...or they had received rubbish to the weight? Obviously there is no way anyone can prove what was inside the parcel.
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Then buyer would have to go down the SNAD route , which can be tricky but not impossible.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
had a message from ebay saying the case is on hold they have asked the seller to investigate. If nothing else I hope this encourages him to use a different courier
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