Dealing with Marston Recovery - Some Questions

bewwies

I have been informed to my surprise that Marston Recovery are pursuing over £400 for a traffic violation. I did not receive a PCN, or any of the subsequent correspondence

After a phone call with a very aggressive enforcement agent, I was able to obtain the PCN number. But oddly enough, after a phone call to the Courts and Tribunals Service Centre (CTSC), they were unable to find any kind of court order against me. I thought it was some kind of scam at first, but the agent has since provided a PCN number and I was able to verify with the relevant council that the case has been sent to Marston.

I intend to settle the payment, and to submit TE7 and TE9 forms. I had two questions:

Should I:
(a) Pay first via the Marston online service and submit TE7 + TE9
(b) Submit TE7 + TE9 first, then wait for resolution before settling with Marston

Another question: I would like to view the case details. The agent doesn't seem to be able to give me a unique reference number (URN) for me to check with the CTSC. I know one can view "case details" via the Marston App, but it requires accepting a very dodgy privacy policy. Avoid?

Keep_pedalling

Cant answer your questions but have you checked your V5C to see if it contains your current address?

Gr1pr

As above, missing paperwork is usually due to the RK not updating their v5c promptly after moving, but as its a council matter then I strongly suggest that you post your query over on the FTLA parking forum website after reading their posting requirements first

Umkomaas

in terms of actually dealing with bailiffs, make contact with 'Bailiff Advice Online'. Sheila, who provides this service, has an extremely good reputation for assisting people with bailiff issues. 
Calls and the email enquiry service are free.
Here's your link:
http://bailiffadviceonline.co.uk

Car1980

Before you do anything you need to move and hide your car or else it will be gone at 6am tomorrow.