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Lyods cashback disappeared!

ericonabike
ericonabike Posts: 347 Forumite
Part of the Furniture Combo Breaker
edited 31 August at 9:34AM in Credit cards

Hi - since January I've been putting all spending on my Lloyd's Ultra card, after switching to them for the £250 offer. It gives 1% cashback till January next year. The amount always used to be shown in the app along with balance etc. It stood at around £250. Now the app has been "refreshed" I can't locate it. The "reward" section shows just £1.71! Before I disappear into a, world of pain by ringing them, has anyone else experienced this/worked out what's happened?

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 4,253 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 31 August at 9:52AM

    I've found it, after it disappeared whist moving through the app.

    You have to go to "See all transactions"

    Have another look @ericonabike

  • flaneurs_lobster
    flaneurs_lobster Posts: 12,463 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    The app seems to be having a moment. My Ultra CC cashback was visible for a bit now it's gone. The Rewards section (which is everything else - interest, debit card cashback, switch bonus) has also just gone 'unavailable'.

    Is this stuff shown online?

  • badmemory
    badmemory Posts: 10,686 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper

    Some of my Halifax stuff seems to have got lost in translation. Obviously a well planned transition !! Why am I unsurprised ?

  • ZunoWobble
    ZunoWobble Posts: 10 Forumite
    10 Posts

    Good to know, thanks for sharing! I’m sure this will help anyone else who thinks their cashback has disappeared.

  • HonestJohn
    HonestJohn Posts: 1,262 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Mine is still showing. Might just be selected accounts.

    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • Nasqueron
    Nasqueron Posts: 11,777 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Mine doesn't show on the front end, or even after clicking on the card, you have to go to see all transactions to see it

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • mta999
    mta999 Posts: 766 Forumite
    500 Posts First Anniversary Name Dropper

    On mine, you press on the card ('Everyday') and it shows the balance etc and also the cashback

  • ericonabike
    ericonabike Posts: 347 Forumite
    Part of the Furniture Combo Breaker

    Thanks all - "all transactions" brings it up. Much appreciated 🙂

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